Your Success Begins with Us
Your Success Begins with Us
Maintain & Optimize
SAP Support Simplified
Get the support you need - when you need it. Our team is here to help you manage maintenance, release management and more through flexible support models.
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High quality support & certified solution SAP consultants
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Trusted advisor approach, dedicated to ensuring your success
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Easy cloud-based ticketing tool for a streamlined process & visibility
Ad-hoc support (blocks of hours)
Expert On-Demand
Certified support resources
Retainer based
Email, Portal & Phone
No defined SLA
Ideal for: Clients with 1-2 modules; getting started with a low level of urgency requests, or break/fix type issues.
Ad-hoc support + release management
Annual Support
Dedicated & certified support resources
Fixed fees per annual term
Email, Portal & Phone
Defined SLA & Support Lead
Ideal for: Clients with 2+ modules; continuous support of quick fixes and release management.
Managed
Services
Cloud Application Support
Dedicated & certified support resources
Fixed fees per hours/month
Email, Portal & Phone
Defined SLA & Support Lead
Ideal for: Clients with SAP S/4HANA Cloud and defined scope of requirements.